We at Home Concierge are a team of enthusiastic professionals with various experiences in the hospitality sector looking to enhance the way holiday lets operate. We are passionate about helping people and always strive to provide excellent customer support. We enjoy meeting new people and learning about new cultures. Our philosophy is to work closely with hosts and guests so that we can provide transparent service. Our friendly team is available at your disposal and will endeavour to satisfy your personal needs. We will go the “extra mile” and will look after your property as if it was our own. Our aim is to receive 5* star rating and “superhost” status for properties we manage. Attention to detail and excellent customer support is what matters. Our team of experts will help you to receive the most out of your home.
Being a host can be very demanding and in most cases, is a full-time job. You will need to perform activities such as: check in/out, cleaning, change/wash bed linen, refill toiletries, answer calls, maintenance, and phone support. We will take the weight off your shoulders buy providing a tailored service that meets any individual needs. We offer full management service in which you pay percentage of your rental income as well as on demand services which can be used as a one-off service. Further, we can take professional photos of your property and handle all the communication from the begging to end with your guests.
Home concierge are aware of the complications that may occur during a guest stay and we have developed a system for monitoring. Our phone support system gives the guests a confidence of immediate support. In this way, the host does not need to worry of answering phone calls at inconvenienced hours. Further, we screen guests to ensure that only the most adequate people will be living at your property. Our cleaning team works according to our extensive cleaning checklist to ensure your property will be sparkle cleaned ready for your next guests. For maximising occupancy, pricing and excellent customer support do not hesitate to contact our team today.